Who we are

Gaga Creatives (“we,” “us,” or “our”) is a web design, WordPress development, and digital marketing agency. This Privacy Policy explains what information we collect through gagacreatives.com, our contact forms, and our text messaging program, and how we use and protect it.

The short version: we do not sell, rent, or trade your personal information to anyone. By using our website or opting in to receive text messages from us, you agree to the practices described here.

Information we collect

We only collect information you choose to give us, plus basic technical data needed to run the site.

• Contact details: your name, email address, phone number, and company name when you fill out a form, request a quote, book a call, or opt in to text messages.
• Project information: details you share about your business, website, or project so we can respond and deliver our services.
• Technical data: IP address, browser type, device information, and pages visited, collected through cookies and analytics tools to help us understand how the site is used.

How we use your information

We use the information we collect to:

• Respond to your inquiries and quote requests
• Deliver, manage, and support the services you hire us for
• Send appointment reminders, project updates, and account notifications
• Send marketing messages, but only if you have opted in to receive them
• Improve our website, services, and customer experience
• Meet legal and regulatory obligations

SMS and text messaging

If you provide your mobile number and opt in, Gaga Creatives may send you text messages about your inquiry, project updates, appointment reminders, customer support, and occasional promotional offers.

• Consent: you opt in by checking the SMS consent box on our forms or by texting us first. Consent to receive texts is not a condition of purchasing any service.
• Message frequency: varies based on your interaction with us.
• Costs: message and data rates may apply, based on your mobile carrier plan.
• Opt out: reply STOP to any message at any time to unsubscribe. You will receive one final confirmation text and no further messages.
• Help: reply HELP for assistance, or contact us at [your email] or [your phone number].
• Carriers: mobile carriers are not liable for delayed or undelivered messages.

We do not sell or share your information

We do not sell, rent, or trade your personal information to third parties. Ever.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will be excluded from any sharing of information with third parties.

We only share information with trusted service providers who help us run our business, such as web hosting, email, payment processing, and SMS delivery platforms. These providers can only use your information to perform services for us and are required to keep it confidential. We may also disclose information when required by law, such as in response to a court order or valid legal request.

Cookies and analytics

We use cookies and similar tools to keep the site working and to understand how visitors use it. You can disable cookies in your browser settings, though some parts of the site may not work as expected.

How we protect your information

We use SSL encryption, secure hosting, and access controls to protect your data. No method of online transmission is 100% secure, but we take reasonable steps to keep your information safe.

How long we keep it

We keep your information only as long as needed to provide our services, meet legal requirements, or resolve disputes. You can ask us to delete it at any time.

Your rights

You can request access to, correction of, or deletion of your personal information by contacting us. You can also opt out of marketing emails using the unsubscribe link and opt out of texts by replying STOP.

Children’s privacy

Our website and services are not directed to anyone under 18, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new effective date.

Contact us

Gaga Creatives Website: gagacreatives.com Email: support@gagacreatives.com